Housekeeper

<div><div style='padding 10px 0px;border 1px solid transparent;'><div style='font-size12px;word-wrap break-word;'><h2 style='font-size 1em; margin 0px'><b>Position Overview</b></h2> </div><div><p style=margin-bottom11px><span style=font-size11pt><span><span style=font-familyArial,sans-serif><span style=font-size10.0pt><span>The primary responsibility of the Housekeeper is to clean and service assigned guest suites to ensure the highest standards of cleanliness & guest service.  The Housekeeper is also responsible for reporting any maintenance deficiencies & handling guest requests or complaints. </span></span></span></span></span></p><p style=margin-bottom11px><span style=font-size11pt><span><span style=font-familyArial,sans-serif><span style=font-size10.0pt><span>All duties are to be performed in accordance with departmental and The Venetian Resort’s policies, practices, and procedures.  </span></span></span></span></span></p></div></div><div style='padding 10px 0px;border 1px solid transparent;'><div style='font-size12px;word-wrap break-word;'><h2 style='font-size 1em; margin 0px'><b>Essential Duties & Responsibilities</b></h2> </div><div><ul><li><span style=font-size11pt><span><span style=font-familyArial,sans-serif><span style=font-size10.0pt>Cleans guest suites by category priority, including bathrooms, showers, tubs, sleeping, and general suite areas following all Company and departmental policies and procedures.</span></span></span></span></li><li><span style=font-size11pt><span><span style=font-familyArial,sans-serif><span style=font-size10.0pt>Completes required suite cleaning credits daily.  </span></span></span></span></li><li><span style=font-size11pt><span><span style=font-familyArial,sans-serif><span style=font-size10.0pt>Keeps housekeeping cart clean at all times and well-stocked with clean linen and supplies.  </span></span></span></span></li><li><span style=font-size11pt><span><span style=font-familyArial,sans-serif><span style=font-size10.0pt>Ensures linen is clean and up to standards by following the reject linen process.  </span></span></span></span></li><li><span style=font-size11pt><span><span style=font-familyArial,sans-serif><span style=font-size10.0pt>Removes soil, dirt, soap build-up and hair from bathroom mirrors, vanity, sink, toilet, shower walls, bathtub, shower curtain and floor.</span></span></span></span></li><li><span style=font-size11pt><span><span style=font-familyArial,sans-serif><span style=font-size10.0pt>Replenishes all paper products such as facial tissue, toilet tissue and/or bathroom amenities in correct amounts and locations. </span></span></span></span></li><li><span style=font-size11pt><span><span style=font-familyArial,sans-serif><span style=font-size10.0pt>Monitors and maintains cleanliness, sanitation and organization of assigned work areas.</span></span></span></span></li><li><span style=font-size11pt><span><span style=font-familyArial,sans-serif><span style=font-size10.0pt>Replaces soiled bed sheets and turns down beds; sets radio to designated station and volume; refreshes ice bucket, tray and glasses; closes drapes and shutters, sets lighting and thermostat to designated levels; removes room service trays/tables/items from suite to elevator service landing.</span></span></span></span></li><li><span style=font-size11pt><span><span style=font-familyArial,sans-serif><span style=font-size10.0pt>Safely uses cleaning chemicals and equipment in accordance with OSHA regulations and Company and departmental policies, including the use of personal protective equipment and safety practices.</span></span></span></span></li></ul></div></div><div style='padding 10px 0px;border 1px solid transparent;'><div style='font-size12px;word-wrap break-word;'><h2 style='font-size 1em; margin 0px'><b>Additional Duties & Responsibilities</b></h2> </div><div><ul><li><span style=font-size11pt><span><span style=font-familyArial,sans-serif><span style=font-size10.0pt>Completes tasks with proper use of equipment, tools or systems related to performance of assigned duties.  </span></span></span></span></li><li><span style=font-size11pt><span><span style=font-familyArial,sans-serif><span style=font-size10.0pt>Transports cart with cleaning supplies, amenities and linens to assigned guest suite and positions securely, always blocking entrance to suite.</span></span></span></span></li><li><span style=font-size11pt><span><span style=font-familyArial,sans-serif><span style=font-size10.0pt>Provides unmatched service to guests at all times.</span></span></span></span></li><li><span style=font-size11pt><span><span style=font-familyArial,sans-serif><span style=font-size10.0pt>Provides accurate directions and information for guest inquiries and is knowledgeable about the property its services, features, attractions, promotions and special events.</span></span></span></span></li><li><span style=font-size11pt><span><span style=font-familyArial,sans-serif><span style=font-size10.0pt>Safety is an essential function of this job.</span></span></span></span></li><li><span style=font-size11pt><span><span style=font-familyArial,sans-serif><span style=font-size10.0pt>Consistent and regular attendance is an essential function of this job.</span></span></span></span></li><li><span style=font-size11pt><span><span style=font-familyArial,sans-serif><span style=font-size10.0pt>Performs other related duties as assigned.</span></span></span></span></li></ul></div></div><div style='padding 10px 0px;border 1px solid transparent;'><div style='font-size12px;word-wrap break-word;'><h2 style='font-size 1em; margin 0px'><b>Additional Duties & Responsibilities</b></h2> </div><div><p style=margin-bottom8px; text-alignjustify><span style=font-size11pt><span><span style=font-familyArial,sans-serif><strong><u>Company Standards of Conduct</u></strong></span></span></span></p><p style=margin-bottom8px; text-alignjustify><span style=font-size11pt><span><span style=font-familyArial,sans-serif><span style=font-size10.0pt>All The Venetian Resort Team Members are expected to conduct and carry themselves in a professional manner at all times. Team Members are required to observe the Company’s standards, work requirements and rules of conduct. </span></span></span></span></p></div></div><div style='padding 10px 0px;border 1px solid transparent;'><div style='font-size12px;word-wrap break-word;'><h2 style='font-size 1em; margin 0px'><b>Additional Duties & Responsibilities</b></h2> </div><div></div></div><div style='padding 10px 0px;border 1px solid transparent;'><div style='font-size12px;word-wrap break-word;'><h2 style='font-size 1em; margin 0px'><b>Minimum Qualifications</b></h2> </div><div><ul><li style=text-alignjustify><span style=font-size11pt><span><span style=font-familyArial,sans-serif><span style=font-size10.0pt><span style=backgroundwhite><span style=color#222222>18 years of age.</span></span></span></span></span></span></li><li style=text-alignjustify><span style=font-size11pt><span><span style=font-familyArial,sans-serif><span style=font-size10.0pt><span style=backgroundwhite><span style=color#222222>Proof of authorization/eligibility to work in the United States.</span></span></span></span></span></span></li><li style=text-alignjustify><span style=font-size11pt><span><span style=font-familyArial,sans-serif><span style=font-size10.0pt><span style=backgroundwhite><span style=color#222222>High School Diploma or equivalent preferred.</span></span></span></span></span></span></li><li style=text-alignjustify><span style=font-size11pt><span><span style=font-familyArial,sans-serif><span style=font-size10.0pt><span style=backgroundwhite><span style=color#222222>Must be able to obtain and maintain any other certification or license, as required by law or policy.  </span></span></span></span></span></span></li><li style=text-alignjustify><span style=font-size11pt><span><span style=font-familyArial,sans-serif><span style=font-size10.0pt><span style=backgroundwhite><span style=color#222222>Six (6) months of related experience in housekeeping, professional cleaning, and/or exposure to the hospitality industry, preferred.  </span></span></span></span></span></span></li><li style=text-alignjustify><span style=font-size11pt><span><span style=font-familyArial,sans-serif><span style=font-size10.0pt><span style=backgroundwhite><span style=color#222222>Must be available for performing turndown service for evenings as needed.  </span></span></span></span></span></span></li><li style=text-alignjustify><span style=font-size11pt><span><span style=font-familyArial,sans-serif><span style=font-size10.0pt><span style=backgroundwhite><span style=color#222222>Complete and record tasks using both electronic and paper tracking.</span></span></span></span></span></span></li><li style=text-alignjustify><span style=font-size11pt><span><span style=font-familyArial,sans-serif><span style=font-size10.0pt><span style=backgroundwhite><span style=color#222222>Ability to communicate clearly and effectively in English, both in spoken and written form. </span></span></span></span></span></span></li><li style=text-alignjustify><span style=font-size11pt><span><span style=font-familyArial,sans-serif><span style=font-size10.0pt><span style=backgroundwhite><span style=color#222222>Strong interpersonal skills with the ability to communicate effectively with guests and other Team Members of different backgrounds and levels of experience. </span></span></span></span></span></span></li><li style=text-alignjustify><span style=font-size11pt><span><span style=font-familyArial,sans-serif><span style=font-size10.0pt><span style=backgroundwhite><span style=color#222222>Must be able to work varied shifts, including nights, weekends and holidays.</span></span></span></span></span></span></li></ul></div></div><div style='padding 10px 0px;border 1px solid transparent;'><div style='font-size12px;word-wrap break-word;'><h2 style='font-size 1em; margin 0px'><b>Physical Requirements</b></h2> </div><div><p style=margin-left24px; text-alignjustify><span style=font-size11pt><span><span style=page-break-afteravoid><span style=font-familyArial,sans-serif><span style=font-size10.0pt>Must be able to</span></span></span></span></span></p><ul><li><span style=font-size11pt><span><span style=font-familyArial,sans-serif><span style=font-size10.0pt>Push/Pull loaded housekeeping cart with force of up to 37 ft./lbs.</span></span></span></span></li><li><span style=font-size11pt><span><span style=font-familyArial,sans-serif><span style=font-size10.0pt>Lift up to 44 pounds.</span></span></span></span></li><li><span style=font-size11pt><span><span style=font-familyArial,sans-serif><span style=font-size10.0pt>Carry up to 20 pounds.</span></span></span></span></li><li><span style=font-size11pt><span><span style=font-familyArial,sans-serif><span style=font-size10.0pt>Frequent and prolonged walking, kneeling, squatting, stooping, crouching, and bending.</span></span></span></span></li><li><span style=font-size11pt><span><span style=font-familyArial,sans-serif><span style=font-size10.0pt>Bend more than 5 times per minute in an 8 hour work day.</span></span></span></span></li><li><span style=font-size11pt><span><span style=font-familyArial,sans-serif><span style=font-size10.0pt>Use and handle chemical cleaners in accordance with safety standards.</span></span></span></span></li><li><span style=font-size11pt><span><span style=font-familyArial,sans-serif><span style=font-size10.0pt>Move furniture and make beds, including sofa beds.</span></span></span></span></li><li><span style=font-size11pt><span><span style=font-familyArial,sans-serif><span style=font-size10.0pt>Clean low surfaces, such as bathtubs and baseboards.</span></span></span></span></li><li><span style=font-size11pt><span><span style=font-familyArial,sans-serif><span style=font-size10.0pt>Walk to various areas of the property to access and clean guest suites, including climbing stairs.</span></span></span></span></li><li><span style=font-size11pt><span><span style=font-familyArial,sans-serif><span style=font-size10.0pt>Operate a commercial vacuum.</span></span></span></span></li><li style=text-alignjustify><span style=font-size11pt><span><span style=font-familyArial,sans-serif><span style=font-size10.0pt>Work in a fast-paced and busy environment.</span></span></span></span></li><li style=text-alignjustify><span style=font-size11pt><span><span style=font-familyArial,sans-serif><span style=font-size10.0pt>Work indoors and be exposed to various environmental factors such as, but not limited to, noise, dust, and cigarette smoke. </span></span></span></span></li></ul></div></div></div>

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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