Health Information Management Specialist at Gateway Rehab: 100% Remote (Pittsburgh, PA)

Title: Health Information Management Specialist - REMOTE

Location: Fully Remote Pittsburgh, PA

Job Description:

Gateway Rehab Center (GRC) is seeking a dedicated Health Information Management Specialist who will ensure the accurate and timely handling of vital health information. The Specialist will appropriately and accurately verify and process requests for health information to support patient care, quality and compliance reviews, and audits. You will also be responsible for scanning and indexing health information with precision and efficiently managing a high volume of correspondence related to the release of information, adhering to governing regulations, including HIPAA.

If you are detail-oriented and committed to upholding the highest standards of data integrity and compliance, we encourage you to apply. This is a remote position, and you must live in the Pittsburgh, PA region.

Responsibilities

  • Observes confidentiality and safeguards all protected health information (PHI).
  • Appropriately and accurately retrieves records for patient care, quality and compliance reviews, and audits in a timely manner.
  • Coordinates and processes correspondence (release of information) in accordance to governing regulations (42 CFR Part 2 and HIPAA.
  • Processes subpoenas and court orders at the direction of the Regional Director of HIM & Compliance.
  • Processes Date of Treatment Letters in a timely and proficient manner.
  • Ensures that all requests for the release of information are logged in the Release Tracker or the Accounting of Disclosure is completed.
  • Processes GR continuum of care referrals and external referrals for the coordination of services in a proficient manner.
  • Records linkage between EHR and other platforms (e.g. mCare)
  • Processes a large volume of scanning into EHR.
  • Conducts focus audits to ensure quality of care.
  • Maintains a good working relationship with internal and external customers.
  • Adheres to organization policies and procedures.
  • Provides excellent customer service to both internal and external customers.
  • Coordinates the MA Application process for all county funded admissions, patients requiring Extended Care Services and/or patients losing their health insurance coverage.
  • Conducts quantitative analyses on documentation to ensue compliance with Audit Exceptions.
  • Performs other duties as assigned.
  • Attends all required trainings and in-services.

Knowledge, Skills, and Abilities

  • Understands electronic medical records (EMR) and electronic health records (EHR) systems.
  • Deep knowledge of HIPAA compliance, state, and federal laws regarding patient records and data security
  • Awareness of audit processes and quality standards in medical records management.
  • Strong computer skills, including proficiency in database management, Microsoft Office Suite, and other relevant software.
  • Ability to effectively communicate with healthcare professionals, patients, and administrative staff.
  • Strong critical-thinking skills to identify and resolve discrepancies or inaccuracies in records.
  • Ability to handle sensitive information with discretion and professionalism.
  • Ability to adapt to changes in technology, regulations, and department processes.
  • Effective interpersonal skills with the ability to work independently and as a team member.
  • Ability to pay high attention to detail with the ability to prioritize multiple tasks effectively.

Requirements

  • High School diploma or equivalent
  • Previous Medical Record and/or Business Office experience

Preferred Requirements

  • Post High School education.

Other Requirements

  • Pass PA Criminal Background Check
  • Obtain PA Child Abuse and FBI Fingerprinting Clearances.
  • Pass Drug Screen
  • 2-Step TB Test

Work Conditions

  • Remote
  • Moderate mental demands include close attention to detail and interpretation of oral and written communication/correspondence.
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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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