Growth Product Designer, Activation

SUPERHUMAN MAIL 👉

At Superhuman, we’ve built the fastest email experience in the world — one that's deeply loved and adored by customers who get through their inboxes twice as fast.

📣 Superhuman Mail, Grammarly, and Coda are now part of the Superhuman Suite, an AI productivity platform on a mission to unlock the superhuman potential in everyone. The Superhuman suite of apps and agents brings AI wherever people work, integrating with over 1 million applications and websites. Learn more at superhuman.com and about our values here.

BUILD LOVE 💜

At Superhuman, we have a deep understanding of how to build products that people love. We incorporate fun and play, infusing magic and joy to create experiences that amaze and delight. It all starts with the right team — a team that deeply cares about values, customers, and each other.

CREATE MASSIVE IMPACT 🚀

We're not solving a small problem, nor are we addressing a small market. We're reshaping the fundamentals of how people work. We're combining premium product craft with enterprise-scale capabilities to rethink how individuals and teams should fundamentally collaborate. We are building a household brand and a worldwide organization. We are here to do our best work, and we hope you are too.

ROLE 👩🏽‍💻👨‍💻

How you’ll contribute

  • Work with teammates in product, marketing, engineering, and analytics to craft impactful activation and early-lifecycle experiences through new features and enhancements.

  • Define and shape features that help users reach clear “aha” moments, starting from early ideas and sketches, progressing to interactive prototypes, high-fidelity designs, and final implementation.

  • Leverage customer insights to guide users toward feature discovery, habit formation, and early value, increasing activation and adoption across individuals and teams.

  • Conduct qualitative and quantitative research to understand new and existing users, as well as competitor analysis, to inform high-impact experiments and iterations.

  • Elevate the design culture at Superhuman by pursuing remarkable quality in your design craft and producing consistent, high-quality work that drives measurable business impact.

How you’ll collaborate

  • Partner with product managers to set the vision for activation initiatives and build a roadmap of projects that improve activation, retention, and expansion metrics.

  • Engage with Product, Marketing, and Brand stakeholders to align on onboarding, upgrade, and team growth journeys, communicating design updates to leadership for feedback and approval.

  • Advise product and engineering teammates through a deep understanding of interaction patterns that balance power and approachability, helping reduce design-related blockers and delivery delays.

  • Work closely with engineering, product, and marketing to run experiments, improve processes, and deliver high-quality, on-brand features that drive adoption, satisfaction, and upgrades.

SOUND LIKE YOU? 🙌

  • Experience: 5+ years relevant working experience in product design roles with 3+ years focused on growth, onboarding, or activation experiences. 
  • Expertise: You have demonstrated mastery of product design, encompassing prototyping, visual and interaction design, typography, layout, and visual hierarchy. Sweats the details to build a premium experience for users.

  • Curiosity: You love exploring new ideas and solutions across technology and user-centric design. You are a perpetual learner, constantly seeking out new insights and industry trends to add to your repertoire of ideas and solutions. You are exceptionally curious about technology, design, product, and people.

  • Drives Towards Clarity: Thrives in ambiguity and is excited by the opportunity to validate hypotheses. Nimble and able to pivot as new insights emerge. Brings clarity and confidence to teams through their work.

  • Delight & Empathy: You understand how customers think and care deeply about their journey. You can accurately predict how changes will make them feel. You enjoy creating delight.

  • Excellent Communication: You are comfortable and confident sharing your thoughts in verbal or written form. You can engage constructively in debate and discussion with your colleagues and peers.

  • Collaborator: You can partner with a diverse team to achieve business results. You have experience facilitating discussions with engineers and product managers to drive strategy and execution.

  • Bias to Action: Speed matters. Takes rapid and decisive steps forward, even in the face of uncertainty, recognizing action is the catalyst for progress and growth.

  • AI Enthusiast: You believe AI will revolutionize both how we work and the experiences we create for our customers. Driven by passion and curiosity, you embrace AI to up-level your team's productivity and impact, creating delight, delivering exceptional quality, and embracing the extraordinary in everything you do.

  • Has a demonstrated ability to work independently with minimal guidance, proactively manages tasks and priorities across multiple projects, analyzes and executes work efficiently, collaborates effectively with cross-functional teams, and thrives in fast-paced, results-driven environments.

  • Location: We're open to you joining us in our San Francisco, Seattle, or New York offices, or from a home office anywhere in the United States or Canada.

SALARY INFO 💸

Superhuman takes a market-based approach to compensation, which means base pay may vary depending on your location.

Base pay may vary considerably depending on job-related knowledge, skills, and experience. The expected salary ranges for this position are outlined below and may be modified in the future.

  • SF/NY/Seattle: $155,000 – $240,000/year (USD)
  • Other US geographies: $140,000 – $214,000/year (USD)
  • Canada: $120,000 – $182,000/year (CAD)

BENEFITS 🎁

Superhuman offers all team members competitive pay along with a benefits package encompassing the following and more:

  • Excellent health care (including a wide range of medical, dental, vision, mental health, and fertility benefits)
  • Disability and life insurance options
  • 401(k) and RRSP matching (US & Canada only)
  • Paid parental leave
  • 20 days of paid time off per year, 12 days of paid holidays per year (17 days for LatAm), two floating holidays per year, and flexible sick time
  • Generous stipends (including those for caregiving, pet care, wellness, your home office, and more)
  • Annual professional development budget and opportunities

Superhuman takes a market-based approach to compensation, so base pay may vary by location.

COME JOIN US 🎟️

We value our differences, and we encourage all to apply — especially those whose identities are traditionally underrepresented in tech organizations. We do not discriminate based on race, religion, color, gender expression or identity, sexual orientation, ancestry, national origin, citizenship, age, marital status, veteran status, disability status, political belief, or any other characteristic protected by law. Grammarly is an equal opportunity employer and a participant in the US federal E-Verify program (US). We also abide by the Employment Equity Act (Canada).

#LI-Remote

#LI-MAIL

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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