Director, Technical Product Management (2 Job Openings)

About the position

AARP is the nation's largest nonprofit, nonpartisan organization dedicated to empowering people 50 and older to choose how they live as they age. With a nationwide presence, AARP strengthens communities and advocates for what matters most to the more than 100 million Americans 50-plus and their families: health and financial security, and personal fulfillment. AARP also works for individuals in the marketplace by sparking new solutions and allowing carefully chosen, high-quality products and services to carry the AARP name. As a trusted source for news and information, AARP produces the nation's largest-circulation publications, AARP The Magazine and the AARP Bulletin. The Director, Technical Product Management is responsible for defining and executing the technical product strategy, roadmap, and investment priorities for a portfolio of digital products, platforms, and shared capabilities. This role serves as the primary product leader for their portfolio, translating enterprise priorities, member needs, market opportunities, and technology capabilities into scalable, reusable solutions that deliver value across the enterprise. The Director, Technical Product Management partners closely with cross-functional teams and business stakeholders to drive technical product decisions and maximize the impact of digital investments. This role oversees portfolio strategy, roadmap execution, product performance, and the on-going evolution of capabilities that support multiple business needs while advancing AARP's digital strategy.

Responsibilities

  • Defines and executes the technical product strategy and roadmap for a portfolio of digital products and capabilities, ensuring alignment with enterprise priorities, member needs, and business objectives.
  • Owns the technical product portfolio prioritization and roadmap decisions, balancing member value, business needs, technical considerations, delivery capacity, and long-term sustainability.
  • Ensures technical products and capabilities within the portfolio deliver scalable, reusable solutions that support multiple business needs and enterprise objectives.
  • Promotes technical product innovation and roadmap evolution through member insights, behavioral analytics, product performance data, market trends, competitive intelligence, emerging technologies, and cross-functional collaboration.
  • Drives adoption of modern technical product management practices, tools, and AI-enabled ways of working that improve collaboration, decision-making, and technical product effectiveness.
  • Partners with cross-functional teams to ensure successful execution, scalability, quality, and long-term sustainability of technical product investments.
  • Monitors portfolio performance and technical product health, recommending adjustments to strategy, priorities, roadmaps, and investments to ensure alignment with evolving member, business, and organizational needs.

Requirements

  • Bachelor’s degree or equivalent experience in Business, Computer Science, Information Systems, Engineering, or a related field; Master’s degree preferred.
  • 10+ years of progressive experience in product management, digital product strategy, technology leadership, or related disciplines, including experience leading complex product portfolios.
  • Proven experience defining and executing product strategies, roadmaps, and investment priorities for enterprise-scale digital products, platforms, and shared capabilities.
  • Demonstrated success managing product portfolios, balancing customer needs, business objectives, technical constraints, delivery capacity, and long-term sustainability.
  • Strong expertise in leveraging customer insights, behavioral analytics, market research, competitive intelligence, and emerging technologies to drive product innovation and business value.
  • Experience leading cross-functional teams and collaborating with senior business, technology, and operational stakeholders to deliver scalable, reusable enterprise solutions.
  • Deep understanding of modern product management methodologies, Agile practices, product performance measurement, and AI-enabled product management capabilities.
  • Exceptional leadership, strategic planning, communication, and executive stakeholder management skills, with a proven ability to influence decisions and drive organizational change.
  • AARP will not sponsor an employment visa for this position at this time.
  • Regular and reliable job attendance
  • Effective verbal and written communication skills
  • Exhibit respect and understanding of others to maintain professional relationships
  • Independent judgement in evaluation options to make sound decisions

Benefits

  • 401(k)
  • 100% company-funded pension plan
  • health, dental, and vision plans
  • life insurance
  • paid time off to include company and individual holidays, vacation, sick, caregiving, and parental leave
  • performance-based and peer-based recognition
  • tuition reimbursement
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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

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With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

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Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

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Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

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This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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