Director, Revenue Cycle at LifePoint Health: 100% Remote (Brentwood, KY, US)

Title: Director, Revenue Cycle

Location: Brentwood KY/ United States

Job Description:

Schedule: Days: M-F

Job Location Type: Hybrid , Remote

Your experience matters

At Lifepoint Health, we are committed to empowering and supporting a diverse and determined workforce who can drive quality, scalability, and significant impact across our hospitals and communities. As a member of the Health Support Center (HSC) team, you'll support those that are in our facilities who are interfacing and providing care to our patients and community members to positively impact our mission of making communities healthier .

More about our team

The Director, Revenue Cycle provides strategic leadership and comprehensive oversight of all revenue cycle operations across the organization, including Central Business Office and facility-based business office functions. Responsible for Patient Access, Billing, Customer Communications, Collections, and revenue integrity initiatives, this role ensures compliance with all regulatory, coding, billing, and reimbursement requirements while promoting operational excellence and financial performance. Through analysis of financial and operational results, the Director develops and implements strategies to improve revenue cycle effectiveness, optimize reimbursement, and strengthen compliance. Working collaboratively with corporate and facility leadership, the Director provides guidance, education, and support to drive consistency in policies, processes, and performance standards, ensuring revenue cycle operations align with organizational goals, strategic objectives, and the company''s mission and values.

How you'll contribute

A Director, Revenue Cycle who excels in this role will:

  • Provide strategic leadership and oversight of all revenue cycle operations, including Patient Access, Billing, Customer Communications, Collections, and Central Business Office functions.

  • Direct and monitor the complete revenue cycle process from patient access through claim adjudication, payment posting, and accounts receivable resolution.

  • Ensure compliance with all federal, state, and regulatory requirements, including billing and coding standards, HIPAA privacy regulations, collections laws, and payer-specific requirements.

  • Safeguard the financial integrity of revenue cycle operations through effective controls, audits, reconciliations, and revenue recognition practices.

  • Partner with executive leadership, corporate finance, facility CFOs, and operational leaders on matters related to revenue optimization, reimbursement, financial reporting, and accounts receivable management.

  • Develop, implement, and monitor revenue cycle performance metrics, productivity standards, and operational dashboards to drive continuous improvement.

  • Analyze financial and operational data to identify trends, root causes, and opportunities for improvement, implementing corrective actions to enhance reimbursement and reduce denials.

  • Oversee audit readiness and ensure all revenue cycle activities are conducted in accordance with internal policies and external regulatory requirements.

  • Lead, develop, and mentor revenue cycle teams, including billing, accounts receivable, verification, and cash posting functions, while fostering a culture of accountability and high performance.

  • Establish and maintain strong relationships with governmental, commercial, managed care, and third-party payers to resolve escalated reimbursement issues and improve revenue outcomes.

  • Monitor physician billing, grant billing, contract billing, and third-party vendor performance to ensure timely, accurate, and compliant reimbursement practices.

  • Develop, maintain, and standardize revenue cycle policies, procedures, and workflows to drive consistency, efficiency, and operational excellence across facilities.

  • Prepare and present revenue cycle reports, analyses, forecasts, and performance updates to executive leadership, auditors, and other key stakeholders.

  • Provide strategic guidance, education, and training to facility and corporate teams regarding revenue cycle best practices, regulatory changes, and process improvements.

  • Collaborate with cross-functional departments to support organizational goals, enhance financial performance, and align revenue cycle initiatives with the company''s mission, values, and strategic objectives.

  • Always exhibit the company's core values of champion patient care, do the right thing, embrace individuality, act with kindness, and making a difference together.

  • Other duties as assigned.

Why join us

We believe that investing in our employees is the first step to providing excellent patient care. In addition to your base compensation, this position also offers:

  • Comprehensive Benefits: Multiple levels of medical, dental and vision coverage for full-time and part-time employees.

  • Financial Protection & PTO: Life, accident, critical illness, hospital indemnity insurance, short- and long-term disability, paid family leave and paid time off.

  • Financial & Career Growth: Higher education and certification tuition assistance, loan assistance and 401(k) retirement package and company match.

  • Employee Well-being: Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs).

  • Professional Development: Ongoing learning and career advancement opportunities.

What we're looking for

  • Knowledge of behavioral health care.

  • Strong organizational skills.

  • Ability to work collaboratively with a diverse team of healthcare professionals.

  • Proficiency in using technology, including Microsoft Word, Excel, and PowerPoint.

  • Excellent communication and interpersonal skills.

  • Bachelor's degree in Business Administration, Finance, or related field from an accredited school required.

  • Five years of revenue cycle management in a high volume/multi-facility environment required.

  • Ability to travel up to 15% of the time

EEOC Statement

"Lifepoint Health is an Equal Opportunity Employer. Lifepoint Health is committed to Equal Employment Opportunity for all applicants and employees and complies with all applicable laws prohibiting discrimination and harassment in employment."

You must be authorized to work in the United States without employer sponsorship.

Lifepoint Health is a leader in community-based care and driven by a mission of Making Communities Healthier. Our diversified healthcare delivery network spans 29 states and includes 63 community hospital campuses, 32 rehabilitation and behavioral health hospitals, and more than 170 additional sites of care across the healthcare continuum, such as acute rehabilitation units, outpatient centers and post-acute care facilities. We believe that success is achieved through talented people. We want to create places where employees want to work, with opportunities to pursue meaningful and satisfying careers that truly make a difference in communities across the country.

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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