Superintendent Fire Alarm at ORR Corporation: 100% Remote (Ashburn, VA)

Title: Superintendent Fire Alarm

Location: Ashburn, VA United States

Job Description:

ORR Protection is a national leader in fire and life safety, delivering intelligent, lifecycle-driven solutions that protect people, property, and business continuity. For more than 75 years, we’ve built our reputation by serving organizations in mission-critical environments—where performance matters and reliability is essential. As a third-generation, family-owned company, we remain grounded in strong relationships, a commitment to doing the right thing, and a deep sense of responsibility to our customers and our people.

Today, ORR supports associates and customers across all 50 states, combining national expertise with a culture rooted in safety, respect, and care. When you join ORR, you’re part of a team dedicated to protecting what matters most, while building a career you can be proud of. Learn more about our company culture here, and our Field Service program here.

JOB SUMMARY

Our Superintendents work in the field to perform installations of fire alarm and clean agent/special hazard suppression systems. They serve as a lead on the job site for other ORR Protection technicians and subcontractors and are critical to the quality work and customer service ORR is known for. Must be located in or around the Ashburn, VA area.

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • All team members must embody the company mission to provide protection for people, property, and the environment in all aspects of their job.
  • Perform installations of fire alarm and clean agent/special hazard suppression systems according to ORR work instructions and applicable codes.
  • Take a lead role at customer sites, providing oversight and direction to other ORR technicians or sub-contractors.
  • Work with the Project Manager and Install Coordinator to keep the customer informed on job progress.
  • Complete all necessary job-related paperwork for compliance and documentation.
  • Respond to emergency service requests and take appropriate action.
  • Perform in depth trouble shooting, repair and replacement of system equipment.
  • Conduct training with customer on the functionality of the fire system.
  • Other duties as assigned.

MINIMUM EDUCATION AND/OR EXPERIENCE

  • High school diploma or equivalent, required.
  • Five years’ experience in service and/or installation of fire alarm or special hazard fire suppression systems, required.
  • Experience reading blue prints, required.
  • Fire alarm programming experience, required.
  • Associate degree in electronics or related field, preferred.
  • NICET (Fire Alarm / Special Hazard) certification, preferred.
  • Experience with the following manufacturers: Kidde, Fenwal, Notifier, Fike, FCI, preferred.

KNOWLEDGE, SKILLS AND ABILITIES

  • Experience with intelligent fire control panel programming software.
  • Knowledge of Google Suite or Microsoft and standard internet usage.
  • Strong time management skills.
  • Excellent verbal and written communication skills.
  • Organized and detail-oriented.
  • Strong critical thinking and problem-solving skills.
  • Self-directed with the ability to work autonomously.
  • Ability to lead a team effectively.
  • Demonstrated customer service mindset.

WORK ENVIRONMENT

  • This is a remote position that would be deployed from the associate’s home to local job sites for installs, service, or repairs.
  • Company vehicle, tools, technology, and equipment provided.
  • Occasional on-call days and/or overtime required for unscheduled service needs.
  • Job duties require the ability to lift up to 75 lbs. and crawl into tight or awkward places.
  • Overnight travel required up to 30% of the time.

ONCE YOU JOIN OUR TEAM, YOU’LL GET TO ENJOY:

  • Working for a company where the associates are viewed as the company’s greatest asset.
  • Being part of something you can be proud of – making a difference in the health and wellness of people and our planet.
  • A growing company with a first-class reputation in our respective industries.
  • A culture that is fun, family oriented and entrepreneurial.
  • A company that offers a focus on work life balance and encouragement to make a big impact.
  • A caring group of associates with a commitment to make the communities we work in better for all.
  • Excellent benefits including 401(K), health, life, dental, tuition reimbursement and numerous perks such as training and development
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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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