Service Technician - Plainview, NY

About the position

As a Service Technician, you will be responsible for diagnosing, maintaining and repairing Lucid Motors vehicles. You will demonstrate your passion for sustainable transportation and creatively solve problems in a fast-paced environment. As a Service Technician, it is expected to have ASE certifications obtained within 6-8 months of hire date. Lucid will reimburse the cost associated with successful completion.

Responsibilities

  • Confidently repair basic and major mechanical issues and perform basic electrical and mechanical diagnosis
  • Maintain a high knowledge level of High Voltage (HV), Low Voltage (LV), and general electric vehicle systems
  • Follow correct repair order documentation procedures, i.e. The Three C's
  • Effectively work with the appropriate software suite to properly and completely document all customer vehicle interactions
  • Effectively communicate and collaborate with other members of the service team (i.e., advisor, manager, etc.) as well as customers.
  • Ability to demonstrate and teach learned technical skills/knowledge with others
  • Demonstrate attention to detail and passion for creating positive client experiences
  • Ability to work remotely and support mobile service team as needed
  • Other duties as assigned

Requirements

  • 2-5 years of experience as an automotive service technician, including previous experience with EV/HEV diagnosis and repair
  • Knowledge of High Voltage systems, Low Voltage systems, and Electric Vehicle powertrains
  • Customer facing experience exhibiting excellent written and verbal communication skills
  • Ability to use applications such as Microsoft Office as well as learn proprietary DMS software
  • EPA 609 Certification
  • Willingness to complete Lucid provided CPR training post hire
  • Valid driver’s license with no suspensions within the past year. Drivers under 21 must have maintained a Driver’s License for a minimum of 3 years and successfully complete Lucid Training upon hire

Nice-to-haves

  • ASE Certifications (A4, A5, A6, A7, A8, L3, L4 - ADAS)
  • Experience in luxury automobile repair environments.

Benefits

  • medical, dental, and vision insurance
  • life and disability coverage
  • paid time off
  • paid holidays
  • 401(k) retirement plan
  • Lucid’s equity program
  • discretionary annual cash incentive program
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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

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When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

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With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

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Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

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The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

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This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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