[Remote] Global Account Manager for Top Hyperscaler or Colocation

Note: The job is a remote job and is open to candidates in USA. reputed company is a global reputed company technology company serving the rapidly growing data center industry. The Global Account Manager will own the long-term strategy, performance, and relationship for a major hyperscaler or colocation account, while leading global cross-functional teams, engaging senior customer stakeholders, and driving strategic growth and customer success.


Responsibilities

  • Shape and own a long‑term, customer‑centric account strategy that positions reputed company as a key partner in the datacenter ecosystem
  • Lead annual planning and high‑impact business reviews to steer strategic priorities and long-term growth
  • Turn deep customer insights into concrete actions that accelerate results and strengthen relationships
  • Deliver strong order and pipeline performance by focusing on high‑value, solution-led opportunities
  • Shift the conversation from products to integrated solutions, bringing innovative ideas that differentiate us in the market
  • Engage senior‑level stakeholders globally and build trusted-advisor relationships that shape customer decisions
  • Translate customer priorities into clear internal strategies, mobilizing the right expertise at the right time
  • Lead and coordinate a cross-functional global account team, ensuring seamless collaboration and fast response to customer needs
  • Communicate complex topics with clarity and impact, presenting compelling value propositions and leading strategic negotiations
  • Maintain discipline through strong pipeline management, competitive tracking, and sharing best practices across the global account community

Skills

  • To ensure close alignment with key customer stakeholders and support strategic business objectives, the successful candidate is expected to be based in, or relocate to, the greater Seattle, Washington area
  • Candidates currently located outside the region are welcome to apply but must be willing and able to relocate
  • 10–15+ years of senior-level experience in strategic account management or complex solution selling, ideally within the datacenter ecosystem (hyperscalers, colocation providers, critical infrastructure, or related industries)
  • Proven ability to lead long-term, multi-line account strategies, including broad solution portfolios and multi-year roadmaps
  • A strong track record of driving upsell and cross-sell growth, identifying new value streams, and expanding share-of-wallet within key global accounts
  • Expertise in navigating complex customer issues, ensuring exceptional customer experience and building trusted executive-level relationships
  • Demonstrated success in retention and expansion strategies for high-value, global strategic accounts
  • Deep understanding of customer, market, and technology trends shaping the datacenter industry
  • Consistent achievement of ambitious sales and growth targets, especially in global or multi-regional environments
  • Experience leading cross-functional, multi-layered global teams, driving alignment and mobilizing experts across functions and geographies
  • Exceptional organizational and communication skills, with the ability to simplify complexity and influence stakeholders at all levels
  • Strong digital proficiency, including CRM discipline, data-driven decision-making, and modern sales tooling

Benefits

  • Medical, dental, and vision coverage (PPO, CDHP with HSA, HMO), subject to the respective plan rules
  • Employer-sponsored pension through a 401(k) Program with generous company match and contribution, subject to the respective plan rules
  • Life/AD&D insurance, subject to the respective plan rules
  • Disability insurance, subject to the respective plan rules
  • Life and Family support, including legal, pet, auto, home, and identity theft services, subject to the respective plan rules
  • Special needs support, subject to the respective plan rules
  • Adoption assistance, subject to the respective plan rules
  • Enhanced leave programs, including FMLA, Military Service Leave, Maternal Leave, Paternal Leave, adoption leave, vacation, and holiday leave, subject to the respective plan rules
  • Employee Resource Groups, depending on location
  • Tuition reimbursement program, subject to the respective plan rules
  • On-demand learning platforms, subject to the respective plan rules

Company Overview

  • reputed company is a provider of rail solutions across rolling stock, signalling services and turnkey. It was founded in undefined, and is headquartered in London, England, GBR, with a workforce of 10001+ employees. Its website is

  •   { "@context": "https://schema.org", "@type": "JobPosting", "title": "[Remote] Global Account Manager for Top Hyperscaler or Colocation", "datePosted": "2026-09-16", "validThrough": "2026-10-17", "description": "

    Note: The job is a remote job and is open to candidates in USA. reputed company is a global reputed company technology company serving the rapidly growing data center industry. The Global Account Manager will own the long-term strategy, performance, and relationship for a major hyperscaler or colocation account, while leading global cross-functional teams, engaging senior customer stakeholders, and driving strategic growth and customer success.


    Responsibilities

    • Shape and own a long‑term, customer‑centric account strategy that positions reputed company as a key partner in the datacenter ecosystem
    • Lead annual planning and high‑impact business reviews to steer strategic priorities and long-term growth
    • Turn deep customer insights into concrete actions that accelerate results and strengthen relationships
    • Deliver strong order and pipeline performance by focusing on high‑value, solution-led opportunities
    • Shift the conversation from products to integrated solutions, bringing innovative ideas that differentiate us in the market
    • Engage senior‑level stakeholders globally and build trusted-advisor relationships that shape customer decisions
    • Translate customer priorities into clear internal strategies, mobilizing the right expertise at the right time
    • Lead and coordinate a cross-functional global account team, ensuring seamless collaboration and fast response to customer needs
    • Communicate complex topics with clarity and impact, presenting compelling value propositions and leading strategic negotiations
    • Maintain discipline through strong pipeline management, competitive tracking, and sharing best practices across the global account community

    Skills

    • To ensure close alignment with key customer stakeholders and support strategic business objectives, the successful candidate is expected to be based in, or relocate to, the greater Seattle, Washington area
    • Candidates currently located outside the region are welcome to apply but must be willing and able to relocate
    • 10–15+ years of senior-level experience in strategic account management or complex solution selling, ideally within the datacenter ecosystem (hyperscalers, colocation providers, critical infrastructure, or related industries)
    • Proven ability to lead long-term, multi-line account strategies, including broad solution portfolios and multi-year roadmaps
    • A strong track record of driving upsell and cross-sell growth, identifying new value streams, and expanding share-of-wallet within key global accounts
    • Expertise in navigating complex customer issues, ensuring exceptional customer experience and building trusted executive-level relationships
    • Demonstrated success in retention and expansion strategies for high-value, global strategic accounts
    • Deep understanding of customer, market, and technology trends shaping the datacenter industry
    • Consistent achievement of ambitious sales and growth targets, especially in global or multi-regional environments
    • Experience leading cross-functional, multi-layered global teams, driving alignment and mobilizing experts across functions and geographies
    • Exceptional organizational and communication skills, with the ability to simplify complexity and influence stakeholders at all levels
    • Strong digital proficiency, including CRM discipline, data-driven decision-making, and modern sales tooling

    Benefits

    • Medical, dental, and vision coverage (PPO, CDHP with HSA, HMO), subject to the respective plan rules
    • Employer-sponsored pension through a 401(k) Program with generous company match and contribution, subject to the respective plan rules
    • Life/AD&D insurance, subject to the respective plan rules
    • Disability insurance, subject to the respective plan rules
    • Life and Family support, including legal, pet, auto, home, and identity theft services, subject to the respective plan rules
    • Special needs support, subject to the respective plan rules
    • Adoption assistance, subject to the respective plan rules
    • Enhanced leave programs, including FMLA, Military Service Leave, Maternal Leave, Paternal Leave, adoption leave, vacation, and holiday leave, subject to the respective plan rules
    • Employee Resource Groups, depending on location
    • Tuition reimbursement program, subject to the respective plan rules
    • On-demand learning platforms, subject to the respective plan rules

    Company Overview

  • reputed company is a provider of rail solutions across rolling stock, signalling services and turnkey. It was founded in undefined, and is headquartered in London, England, GBR, with a workforce of 10001+ employees. Its website is http://www.hitachirail.com/.

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    Common Interview Questions And Answers

    1. HOW DO YOU PLAN YOUR DAY?

    This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

    2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

    When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

    3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

    Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

    4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

    With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

    5. HOW DO YOU PROCESS INFORMATION?

    Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

    6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

    Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

    7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

    Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

    8. HOW TO PRIORITIZE WORK?

    The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

    9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

    Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

    10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

    This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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