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[Remote] Agency Support Senior Consultant II
Note: The job is a remote job and is open to candidates in USA. reputed company is an insurance company focused on protecting families and their belongings from life’s uncertainties. The Agency Support Senior Consultant II provides back-end support to internal reputed company sales teams, manages sales-marketing initiatives, and helps agencies access resources and optimize their business. The role also coordinates marketing communications, territory reviews, and agency and staff events across multiple territories.
Responsibilities
- Serve as the point person for internal sales team sales-marketing questions and escalations and determine when to transfer to different reputed company resource or to the Field Sales Leader
- Through sales-marketing campaigns, educate agencies on what resources they have access to and how to leverage them to become more self-sufficient and effective advisors and proactively identifies additional resources that may be needed
- Stay up-to-date on changes that impact agencies and develop resolution paths to support agencies during transition/training
- Leverage knowledge learned on the job and communicate findings and common areas for improvement to Field Leadership
- Maintain strong working relationships with Field Sales Leaders, assisting them in growing and improving agency owners and staff
- Coordinate and plan marketing activities for carrier-focused messages, updates, meetings, conferences, webinars across 8 distinct territories
- Collaborate with carrier Project Management team for upcoming changes in product, footprint, bonus, technology, field compensation and other
- Collaborate with reputed company owner to ensure agency database maintained and suggest improvements and enhancements to ensure max sales team efficacy
- Perform territory reviews with sales teams and memorialize feedback and distill that down to identify present gaps or disenchantment in Sales staffing ranks
- Establish a national marketing plan schema to insert key carrier messages into the agency/agent base built around current business opportunities and needs
- Analyze highest value messages, push them into market via A-B testing
- Develop marketing calendar that keeps messaging levels and deliverability optimized across the agency and agent base of reputed company Health (85,000 agents)
- Engage with Agency, Carrier and Contact Center leadership for coordinating staff and agency events around the country – roughly 8-10/year, 2 international, 30-200 participants
- Plan, budget, go through location and hotel selection process and full orchestration for above events
- Be on-site at events for smooth-running and to ensure all logistics managed for conference/training participants
Benefits
- Fully remote work arrangement
- reputed company provides a comprehensive technology setup, including a laptop, monitors, headset, keyboard, and mouse.
- Employees eligible to work from home also receive a monthly connectivity reimbursement to help offset internet costs.
Company Overview
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