Product Manager, Safety and Law Enforcement

About the position

Snap Inc. is a technology company focused on improving communication and daily life through its camera-centric products. The Product team at Snap Inc. is responsible for shaping user experiences across various areas like Core Growth, Content, Bitmoji, Augmented Reality, AI, and Emerging Products. They are seeking a Product Manager to join their team, specifically focusing on Safety and Law Enforcement initiatives to enhance user trust and safety on Snapchat.

Responsibilities

  • Develop the product vision, strategy, and roadmap for high impact safety, law enforcement and regulatory compliance product areas to gain trust with all external stakeholders and improve safety on Snapchat.
  • Define goals and own performance against key business metrics for community safety and law enforcement compliance, and proactively drive accountability towards those goals.
  • Continuously identify and size new opportunities to improve these features via data insights, user research, and design thinking.
  • Drive the team’s roadmaps and execution end-to-end — from planning processes to design to development and through launch, authoring excellent documentation and sharing insights and results throughout the company.
  • Collaborate with cross-functional partners to understand regulatory and compliance requirements and define solutions to meet obligations.

Requirements

  • Ability to define features/requirements, clearly prioritize and deliver outstanding results in a fast-paced and collaborative environment.
  • Ability to collaborate and build trust with engineers, operations, data science and other cross-functional teammates.
  • Excellent analytical skills, experience with AB testing, and the ability to understand problems/opportunities, define goals and success metrics.
  • Ability to think creatively and approach problems with system-level thinking.
  • Outstanding communication skills and extremely comfortable conveying complex topics to a diverse array of stakeholders.
  • Skilled in interpersonal communication, relationship management, and organization.
  • Ability to initiate projects, execute against defined objectives, and communicate the results of analyses clearly and effectively.
  • Ability to develop AI first approaches to solving complex problems at scale.
  • BS/BA degree or equivalent years of experience.
  • 4+ years of experience building and shipping products at a technology company; OR a Masters and 3+ years of experience.

Nice-to-haves

  • Domain experience working in trust & safety, anti-abuse, or regulatory compliance.
  • Product Management experience working on a consumer product.
  • Hands-on experience writing complex SQL, and doing descriptive and predictive analytics.
  • BA/BS in Computer Science or related fields.
  • A passion for Snapchat!

Benefits

  • Paid parental leave
  • Comprehensive medical coverage
  • Emotional and mental health support programs
  • Compensation packages that let you share in Snap’s long-term success (equity in the form of RSUs)
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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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