HR Operations Specialist -- payroll, benefits, & HR systems administration

HR Operations Specialist

DEPARTMENT: People, Development, & Culture

REPORTING TO: Director of People, Development, & Culture

FLSA STATUS: Exempt

Job Overview

The HR Operations Specialist administers payroll, benefits, compensation and HR compliance for the company. This role also provides people data reporting and analysis as needed for government agency filings, EEO review, benefits administration, and compensation administration. This position serves as the systems administrator for people platforms and systems.

Core Functions and Accountability

• Perform payroll administration

• Administer Total Rewards for the company (benefits, compensation, incentive plans)

• Sysadmin for people systems and platforms (HRIS, performance management, compensation, benefits)

• Performs people data analytics & reporting for HR

Responsibilities and Duties

• Perform payroll administration for all team members, interact with payroll vendor and company Accounting team, provide needed reporting and analysis as required

• Perform employee benefits administration to include open enrollment, benefits reporting & analysis, benefit vendor invoice management review & approval, supporting Director and People Team in benefits vendor interactions and company wide communications

• Maintain and manage as a sysadmin the HRIS and other people systems/platforms to include performance management, compensation, benefits, and HR’s SharePoint presence & content

• Perform compensation administration for all roles to include pay banding, incentive plan design and maintenance, pay equity analysis, and comp systems administration

• Prepare, provide and perform HR state and government filings and ensure deadlines are met (EEO-1, state filings, benefits filings, etc)

• Assist with leaves management processes as needed

• Provide support with ATS administration and any other recruiting systems as needed

• Collaborate with the Director of People, Development, & Culture on HR initiatives and projects as needed

• Ensure HR data integrity and confidentiality in all processes

• Complete all necessary continued learning and training requirements per department and company requirements

• Other duties as assigned

Qualifications

• Minimum of 5 years’ experience in HR operations or similar role performing payroll and benefits administration

• Must have strong, substantive HRIS experience as a sysadmin or super user

• Strong knowledge of HR processes, compliance, and best practices

• Must be extremely detail oriented and possess a high level of accuracy in managing sensitive team member information

• Formidable Excel skills are crucial

• Analytical mindset and systems orientation are a must

• Excellent communication, interpersonal, and organizational skills

• Experience creating, documenting, and supporting people processes in a maturing / evolving business environment

• Ability to handle confidential information with discretion

• Highly proficient with Microsoft Office Suite

• Bachelor’s degree in Human Resources, Business Administration, or related field preferred

Fully remote, 100% Virtual Work from Home company

Company sponsored health, dental, life, long term disability and other insurance benefits

401k company match with immediate vesting

Competitive Paid Time Off

Paid Parental Leave

Tuition Reimbursement

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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