Deal Desk Analyst

## About the Team The Deal Desk team sits within Finance and helps Mural execute complex and non-standard sales agreements. As a small, highly collaborative team, we work closely with Sales, Finance, Legal and GTM Systems to provide guidance, manage risk and ensure deals align with company policies and revenue requirements. ## Your Mission As a Deal Desk Analyst, you’ll help turn complex sales opportunities into successful customer agreements. You’ll apply sound judgment, attention to detail and a solutions oriented mindset to help Sales move efficiently while maintaining financial and operational discipline. Your work will support a faster, more consistent and scalable deal process as Mural grows. WHAT YOU'LL DO - Review opportunities, quotes, pricing, discounts, and contract terms for accuracy. - Support deals from quote creation through billing. - Ensure deals follow internal policies and revenue requirements. - Partner with Sales to answer questions and help move opportunities forward. - Work with Finance to confirm billing details and revenue-related requirements. - Collaborate with Legal on contract terms and non-standard requests. - Partner with the GTM Systems team to resolve Salesforce or system-related issues. - Maintain accurate deal documentation and record relevant deal precedents. - Identify process improvements that increase deal speed, accuracy, and consistency. - Help develop and maintain team resources, guidelines, and knowledge repositories. - Help create a smooth, scalable deal experience for internal teams and customers. WHAT YOU'LL BRING - 4+ years of experience in deal desk, revenue operations, or a similar role, ideally in a SaaS environment. - Experience drafting, reviewing, and negotiating non-standard sales contracts. - Strong understanding of deal structures, pricing models, and revenue recognition principles. - Proficiency with Salesforce CRM and CPQ tools (e.g., Salesforce CPQ, Revenue Cloud, or similar). - Excellent written and verbal communication skills in English. Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Equal Opportunity We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

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When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

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With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

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Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

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The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

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This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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