Contract Operations

About the position

Palantir's in-house legal team works to proactively address legal issues so that Palantir can continue to drive positive impact in the world. We are deeply embedded in Palantir’s mission and culture, take time to connect with folks across the global Palantir community, and are viewed across the company as key to Palantir’s success. Legal Operations is the organizational backbone of the legal team at Palantir and our Deal Administrators directly support all aspects of revenue generation at the company. Our Deal Operations Administrators have a strong understanding of Palantir’s growth strategy, and are eager to implement and operationalize that strategy in our contracting processes. Our Deal Operations Administrators have a passion for helping others, making them an invaluable resource to our customer deal pipeline. As a Deal Operations Administrator, you will be handling a wide variety of responsibilities throughout the customer contracting lifecycle. You will support Palantir’s lawyers and contracting specialists, in collaboration with our sales team and executives, to facilitate the growth of our business by managing all aspects of contract administration. As part of the Deal Operations team, you will become an expert in your specific customer vertical, take ownership for specialized scaling projects and critical initiatives as it relates to each business unit. Throughout your work, you will take initiative, operate with resourcefulness, and execute quickly and effectively the processes that drive revenue at Palantir. You’ll leverage your excellent communication skills, and exercise tact and diplomacy in helping to manage relationships with teams across Palantir. Most importantly, you have a true desire to be helpful and go above and beyond to solve challenges.

Responsibilities

  • Steer contracts through internal systems and coordinate input from various teams across Palantir for expertise, review and negotiation
  • Document drafting, processing, including formatting, clean-up, filing and executing agreements
  • Pilot the completion of customer onboarding forms
  • Ensure alignment on deals and forecasting expectations across a variety of teams at Palantir including legal, finance, deal team and sales
  • Maintain accurate records, report project metrics and track contractual terms
  • Manage business-specific strategic project work to enable the effective growth and scale of deal execution across the legal team

Requirements

  • 3+ years of previous legal and/or contract administrative support experience, preferably in a fast-paced legal environment
  • Proficiency in using Microsoft Office suite
  • Experience with contract lifecycle management tooling
  • Experience managing complex, cross-functional projects

Nice-to-haves

  • Ability to pivot quickly, anticipate needs and execute autonomously, with a high sense of urgency
  • Ability to collaborate with a cross-functional team, leveraging effective communication, strong writing and customer service skills
  • Meticulous attention to detail and organization and a strong sense of ownership
  • Demonstrated ability to identify business process inefficiencies and drive process improvements
  • A “no task too big, no task too small” mentality.
  • Willingness and ability to work outside of standard business hours as needed

Benefits

  • Employees (and their eligible dependents) can enroll in medical, dental, and vision insurance as well as voluntary life insurance
  • Employees are automatically covered by Palantir’s basic life, AD&D and disability insurance
  • Commuter benefits
  • Take what you need paid time off, not accrual based
  • 10 paid holidays throughout the calendar year
  • Supportive leave of absence program including time off for military service and medical events
  • Paid leave for new parents and subsidized back-up care for all parents
  • Fertility and family building benefits including but not limited to adoption, surrogacy, and preservation
  • Stipend to help with expenses that come with a new child
  • Employees can enroll in Palantir’s 401k plan
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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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