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Client Sales Manager, Mid-Market, New Construction
About the team
The New Construction Mid-Market team drives engagement, retention, and growth for Zillow's Top 200 homebuilder accounts. Working at the intersection of media strategy and builder success, we operate with a consultative approach, helping the industry's largest builders maximize their reach and ROI on the platform where more new-home buyers search than anywhere else.About the role
As a Client Sales Manager, you'll own a book of top spending builder clients on the platform, managing relationships, driving quota attainment, and deepening Zillow's partnerships at the divisional and regional level. You'll serve as a media and platform expert who translates data into recommendations that grow builder investment and move New Construction revenue forward.
You Will Get To:
Manage a book of top-spending, highly engaged homebuilder clients, delivering strong relationships and consistent, high-quality service.
Own your sales targets, meeting and exceeding quarterly quotas while contributing to team revenue growth.
Nurture builder relationships through regular communication, in-market visits, and strategic collaboration at the divisional and regional level.
Serve as the primary expert and point of contact for divisional inquiries, providing insights and support that drive partner success.
Lead Quarterly Business Reviews by contributing divisional performance insights and actionable recommendations.
Deliver product education and platform training to builder teams, equipping them to maximize Zillow's advertising solutions.
Prepare reports and analysis for scheduled and ad-hoc calls, supporting accurate forecasting and decision-making.
Monitor industry trends and market developments to keep builder partners informed with current, relevant context.
Who you are
You bring 3+ years of experience across sales and account management, including time managing complex, multi-stakeholder relationships in a quota-carrying role.
Experience managing a large recurring revenue portfolio (ideally $500K+ in quarterly book value or comparable scale) with demonstrated success growing revenue within existing accounts.
You have a track record of meeting and exceeding revenue targets, with a clear sense of where growth opportunities lie in your book.
You're skilled at managing competing priorities and multiple decision-makers across complex sales cycles.
You're willing and able to travel approximately 15% of the time for in-market visits and client engagements.
You communicate clearly and confidently in writing and in conversation, a quality that shows up equally well in QBRs and day-to-day client interactions.
You're proficient in CRM tools (Salesforce or equivalent) and comfortable with data and reporting platforms.
You have experience managing a significant book of recurring revenue and a strategic sense for how to grow it.
You bring familiarity with media, advertising, or real estate solutions, and an ability to translate platform value into partner outcomes.
Here at Zillow - we value the experience and perspective of candidates with non-traditional backgrounds. We encourage you to apply if you have transferable skills or related experiences.
Get to know us
At Zillow, we’re reimagining how people move—through the real estate market and through their careers. As the most-visited real estate platform in the U.S., we help customers navigate buying, selling, financing and renting with greater ease and confidence. Whether you're working in tech, sales, operations, or design, you’ll be part of a company that's reshaping an industry and helping more people make home a reality.
Zillow is honored to be recognized among the best workplaces in the country. Zillow was named one of FORTUNE 100 Best Companies to Work For® in 2025, and included on the PEOPLE Companies That Care® 2025 list, reflecting our commitment to creating an innovative, inclusive, and engaging culture where employees are empowered to grow.
No matter where you sit in the organization, your work will help drive innovation, support our customers, and move the industry—and your career—forward, together.
Zillow Group is an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please contact your recruiter directly.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable state and local law.
Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
